SURE DRY RESTORATION, located in Concord NC, was established in 1976 by Mark F. Whitley as a family owned and operated water damage and restoration company in Concord NC. For over 44 years, the company continues to provide expert service with dedicated and well trained staff. As a 2001 Small Business of the Year award winner you can be assured of an experienced and professional staff providing the highest level of customer service available with our 100% satisfaction guarantee.

Our company mission is to provide our customers with the most knowledgeable, professional and caring level of service possible.

  • Sure Dry Restoration is a long standing member of the Institute of Inspection, Cleaning and Restoration Certification (IICRC).
  • Holds an A+ service rating with the Better Business Bureau and was awarded Angie’s List Super Service Award for 5 years.
  • Direct Insurance Estimation
  • Flooring repair and/or replacement
  • Complete structure repair (GD Licensed)
  • Pack out and storage, if required
  • Drywall repair/replacement
  • Finish carpentry
  • Ceramic tile, including showers
  • Hardwood flooring sand/finish
  • Pre-finished hardwood floors
  • Painting
  • Wall covering
  • Electrical
  • Cabinet repair/rebuild
  • Plumbing
  • North Carolina Lead Safe Firm
  • Insulation
  • Final post construction cleaning
  • Quick efficient repairs
  • Structure repair
  • Kitchen/bath renovations
  • Walk-in showers


SURE DRY RESTORATION is uniquely qualified in the flooring industry due to the fact that our sister company THE FLOOR PAVILION operates from the same facility with a 4,000 square foot showroom conveniently located in the Central Piedmont region of North Carolina off of Exit 58 on I-85 in Concord, NC. Visit to see the endless possibilities of the latest products available to the flooring industry.

  • THE FLOOR PAVILION holds an A+ rating with the Better Business Bureau
  • Largest selection ceramic tile
  • Hardwood flooring by Horizon, Healthier Choice, Bruce and Mannington
  • Carpets by Dixie, Shaw, Mohawk
  • Laminate flooring by Mannington
  • Luxury viny tile by Coretec, Mannington and TrueCore


269 Executive Park Drive
Concord, NC 28025
(Exit 58 off I-85 N)

Closed Sat. and Sun.


  • Concord, NC & Cabarrus County
  • Salisbury, NC & Rowan County
  • Mooresville, NC & Iredell County
  • Charlotte, NC & Mecklenburg County



President and Founder of Sure Dry Restoration, Mark founded the company in December 1976 while a senior in high school. He was awarded “Small Business of the Year” in 2001 sponsored by the Cabarrus Regional Chamber of Commerce. He is married with two daughters and one granddaughter. Mark strives to make sure every customer is 100% satisfied.


SURE DRY RESTORATION in Concord, NC is a North Carolina Licensed Contractor. Once Emergency Water Removal Services are complete, homeowners as well as insurers are anxious to restore property to pre-loss state as quickly and efficiently as possible. At SURE DRY RESTORATION we understand this and we are equipped to make this happen. If your home or business has suffered damage from water we provide:

  • Sheet vinyl flooring by Mannington
  • Expert Installation
  • Bathroom and kitchen remodels